Privacy Policy

At Mahrousa Baklava, we are committed to safeguarding the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our online store.

Information We Collect:

  • Personal Information: When you place an order or register an account on our website, we may collect certain personal information such as your name, email address, shipping address, and phone number.
  • Payment Information: To process your orders, we collect payment details such as credit card information or other payment methods.
  • Usage Data: We may collect data about your device and how you interact with our website, including your IP address, browser type, pages visited, and timestamps.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

  • Order Processing: We use your personal information to process orders, provide customer support, and communicate with you about your purchases.
  • Improve Our Services: We may analyze usage data to improve our website, products, and services, as well as to personalize your shopping experience.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
  • Legal Compliance: We may disclose your information as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services:

We may use third-party service providers to facilitate our business operations, such as payment processing or shipping. These providers have their own privacy policies governing how they use your information.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, correct, or delete your personal information. You may also object to the processing of your information or request data portability. To exercise these rights, please contact us using the information provided below.

Changes to this Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this privacy policy or our handling of your personal information, please contact us.